Privacy Policy

Privacy Policy

Thank you for visiting the official website of the Hawai‘i Tourism Authority (HTA), an agency of the State of Hawai‘i. By visiting and using this website, its subpages, and content, you are agreeing to this Privacy Policy and the Terms of Access and Use described and incorporated herein.

Introduction
This Privacy Policy covers all pages starting with www.hawaiitourismauthority.org and www.travelsmarthawaii.com. It includes information regarding the collection and use of "personally" identifiable information, which is any information relating to an identified or identifiable individual, such as your name, address, and phone number.

The Collection of Information

  • This site reserves the right to collect navigational information about users such as:
  • The name of the domain from which the site was accessed;
  • The date and time the site was accessed; and
  • The website address (also called the URL) of the link clicked to access the site.

This information is collected to assist in further developments and improvements to the website. Unless otherwise noted, this site does not employ the use of "cookies."
To ensure site security we monitor all unauthorized attempts to upload or change information or otherwise conduct criminal activity.  In connection with authorized law enforcement investigations and pursuant to required legal process, navigational information may be used to assist in obtaining personally identifiable information.  See, SECURITY AND MONITORING NOTICE in the Terms of Access and Use.

Use and Maintenance of Personally Identifiable Information
To conduct some transactions online it may be necessary for users to provide personally identifiable information to the HTA. Any personally identifiable information voluntarily provided by you will be used for the purpose for which the information was provided and may be shared with HTA staff, its contractors, and other state agencies in order to process your request, respond to your e-mail, or otherwise ensure a proper response to your request.  Each agency and contractor makes reasonable efforts to maintain accurate, complete, timely, and relevant personally identifiable information as necessary to assure fairness when using that information to make any determination regarding the individual.

Your personally identifiable information will not be disclosed or used for purposes other than those specified, without your consent, except as authorized by law. Please note that the fact that information provided by you is personally identifiable does not mean that it will remain private in all circumstances.

Access to, and protection of, personally identifiable information is governed by the Hawai‘i Uniform Information Practices Act (UIPA), Chapter 92F, Hawai‘i Revised Statutes.

Non-State Websites
Websites operated by agencies of the State of Hawai‘i may contain hypertext linking to websites and pages created and maintained by public and private organizations outside of the State of Hawai‘i system that may not be subject to Chapter 92F, Hawaii Revised Statutes. The State of Hawai‘i and the Hawai‘i Tourism Authority are not responsible for content or policies of these third-party websites.  User is advised to check the privacy policies of these outside websites before sharing personally identifiable information.

Further Information
For information regarding identifiable information you have provided, please contact directly the agency or department you provided it to.  For questions about the State of Hawai‘i website privacy policy and access to government records generally, visit the Office of Information Practices website: www.hawaii.gov/oip.

Click here for our General Data Protection Regulation (GDPR) FAQ