For Community

Support Resources for Community Members

Watch the following video from Maui County Mayor Richard T. Bissen, who acknowledges the road ahead will not be easy, but pledges Maui County’s resources and continued aid to all affected by August’s wildfires.

Visit the County's Maui Recovers website, which provides survivors and those who have been impacted by the wildfires with resources and the latest information on recovery efforts. Visit the website at: For additional community resources, visit

Family Assistance Center

The Family Assistance Center (FAC) has been moved to the FEMA Disaster Recovery Center, or DRC, located at the Lahaina Civic Center.

The Family Assistance Center and the American Red Cross will continue to provide services, by appointment only, to families of those who are deceased and hospitalized. To schedule an appointment for services, families may call 1-800-RED-CROSS.

 To provide a DNA sample, or for information regarding those who are unaccounted for, families may call (808) 270-7771. DNA samples are only for identification of wildfire victims and survivors, and will not be stored or used for any other purpose.

According to the County of Maui, the FAC has received reports about Maui community members receiving calls from individuals or organizations claiming to be with “DNA Services.” These telephone calls are scams, and anyone receiving them should hang up immediately and report them to the Maui Police Department’s non-emergency number at 808-244-6400.

Mental Health Support

If you or someone you know is struggling because of the disaster, you are not alone.

Watch the following episode, “Coping with the Fire Disaster on Maui,” on Insights on PBS Hawai‘i, featuring panelists who talk about resources to help Maui residents cope with the mental trauma of losing so much in the devastating wildfires.

Visit for a comprehensive list of resources for individuals, families and helpers. In addition, the Red Cross Disaster Distress Helpline is available 24/7 for counseling and support by calling 800-985-5990.