Contact Us

General Information

The Hawaii Tourism Authority bronze statue symbolically acknowledges the Hawaiian people for their generosity and expressions of goodwill to newcomers.

General Travel-Related Questions
If you have general travel-related questions, 
email [email protected] or call 1-800-GoHawaii

(Located in the Hawai‘i Convention Center)
1801 Kalākaua Avenue, 1st Floor
Honolulu, Hawai‘i 96815
Telephone: (808) 973-2255
Fax: (808) 973-2253
Email: [email protected]
Research: [email protected] 

Monday - Friday, 7:45 a.m. - 4:30 p.m.

The parking entrance is on Kalākaua Avenue.
Proceed towards Waikīkī on Kalākaua Avenue in the right lane. Turn right before reaching the bridge over the Ala Wai Canal.

Parking Rate
$12.00 or free with validation.

Public Relations and General Media

For general media inquiries, please contact:

T. Ilihia Gionson
Public Affairs Officer
Hawai‘i Tourism Authority
[email protected]

For U.S. travel-related media inquiries (including leisure travel information on the Hawaiian Islands, press material, photos and videos and travel trade assistance):

Lei-Ann Field
Senior Director, Public Relations/Communications
Hawai‘i Tourism USA
[email protected]

UIPA Requests

To make a Uniform Information Practices Act (UIPA) request, please email [email protected].

The Request (requirements) must be in writing, have sufficient contact information for the agency to correspond with you, provide a reasonable description of the requested record, and state how you would like to receive the record (e.g. pick up copy, mail, e-mail, etc.). You may use the State of Hawai‘i Office of Information Practices’ form to submit your request:

Travel-Related Inquiries

If you are planning a trip to the Hawaiian Islands and are looking for travel-related information (including maps, brochures, travel-planners, group meeting assistance or other visitor-related inquiries), please contact:

Hawai‘i Visitors and Convention Bureau
(800) GoHawaii or (800) 464-2924
[email protected]

For International Travelers

Information is tailored for visitors from the following locations:

Partner Websites

Island Visitors Bureaus

Island of Hawaiʻi Visitors Bureau
Scott Pauli, Executive Director
(808) 885-1655
[email protected]

Maui Visitors and Convention Bureau (Maui, Lāna‘i, Moloka‘i)
Sherry Duong, Executive Director
(808) 244-3530
[email protected]

Oʻahu Visitors Bureau
Noelani Schilling-Wheeler, Executive Director
(808) 524-0722
[email protected]

Kauaʻi Visitors Bureau
Sue Kanoho, Executive Director
(808) 245-3971
[email protected]

Maʻemaʻe Toolkit

To help market Hawai‘i authentically, browse through a resource of Hawaiian language tools, style and information guides, cultural activities and festivals, and other pertinent information.

See the Maʻemaʻe Toolkit

Digital Asset Library

Register to access the Knowledge Bank, a public resource of images related to Hawai‘i and tourism-related activities.

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Partnership Opportunities

HTA's Global Marketing Team offers a variety of consumer, travel trade, and MCI marketing opportunities. Partnership opportunities include digital and social media marketing, public relations, travel trade, and meeting sales programs.

See All Partnership Opportunities


Read the latest announcements that provide up-to-date information about current HTA's programs, events and activities.

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