General Travel-Related Questions
If you have general travel-related questions,
email [email protected] or call 1-800-GoHawaii
(Located in the Hawai‘i Convention Center)
1801 Kalākaua Avenue, 1st Floor
Honolulu, Hawai‘i 96815
Telephone: (808) 973-2255
Fax: (808) 973-2253
Email: [email protected]
Research: [email protected]
Monday - Friday, 7:45 a.m. - 4:30 p.m.
The parking entrance is on Kalākaua Avenue.
Proceed towards Waikīkī on Kalākaua Avenue in the right lane. Turn right before reaching the bridge over the Ala Wai Canal.
$12.00 or free with validation.
Public Relations and General Media
For general media inquiries, please contact:
T. Ilihia Gionson
Public Affairs Officer
Hawai‘i Tourism Authority
For U.S. travel-related media inquiries (including leisure travel information on the Hawaiian Islands, press material, photos and videos and travel trade assistance):
Senior Director, Public Relations/Communications
Hawai‘i Visitors & Convention Bureau
To make a Uniform Information Practices Act (UIPA) request, please email [email protected].
The Request (requirements) must be in writing, have sufficient contact information for the agency to correspond with you, provide a reasonable description of the requested record, and state how you would like to receive the record (e.g. pick up
If you are planning a trip to the Hawaiian Islands and are looking for travel-related information (including maps, brochures, travel-planners, group meeting assistance or other visitor-related inquiries), please contact:
Hawai‘i Visitors and Convention Bureau
(800) GoHawaii or (800) 464-2924
For International Travelers
Information is tailored for visitors from the following locations:
- Hawai‘i Convention Center – Planning a large convention in Hawai‘i?
- Hawai‘i’s Corporate Meetings and Incentives – Planning a corporate meeting or incentive trip to Hawai‘i?
- Hawai‘i Travel Tips – Here you will find information about everything from what to wear to what you are allowed to bring to and from the Hawaiian Islands.
Island Visitors Bureaus
Island of Hawaiʻi Visitors Bureau
Ross Birch, Executive Director
Maui Visitors and Convention Bureau (Maui, Lāna‘i, Moloka‘i)
Sherry Duong, Executive Director
Oʻahu Visitors Bureau
Noelani Schilling-Wheeler, Executive Director
Kauaʻi Visitors Bureau
Sue Kanoho, Executive Director